How to change the video quality on Neverthink

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This article teaches you how to adjust the video playback quality on Neverthink using an Android, iPhone, or iPad. By default, Neverthink adjusts video quality automatically based on the speed of your internet connection. If you’d rather have more control over playback, you can opt to always display videos in either the highest or lowest-possible quality.


  1. Open the Neverthink app on your phone or tablet. You’ll usually find it on your home screen, in the app drawer, or by searching. Look for the icon with the letters “nt” on a background of multicolored squares.
    • Video playback quality can only be adjusted on Neverthink’s mobile app.
  2. Tap “Settings”.

  3. Tap “Preferred Quality” or “Quality”. One of these two options will appear in the menu.

  4. Select your desired quality. Auto adjusts the playback quality automatically based on your internet speed, while the High and Low options always play the highest or lowest-possible quality. Auto is the default option. Once you select a quality level, the change will take effect immediately.
    • Choose Low if your videos have been loading slowly or appear choppy during playback.